The Medi-Cal provider network is the group of doctors, hospitals and other providers that work with L.A. Care to provide Medi-Cal covered services to Medi-Cal members.
L.A. Care is a managed care health plan. You must get most of your covered services through L.A. Care in-network providers. You can go to an out-of-network provider without a referral or pre-approval for emergency care or for family planning services. You can also go to an out-of-network provider for out-of-area urgent care when you are in an area that we do not serve. You must have a referral or pre-approval for all other out-of-network services, or they will not be covered.
Note: American Indians can choose an IHCP as their PCP, even if the IHCP is not in the L.A. Care network.
If your PCP, hospital or other provider has a moral objection to providing you with a covered service, such as family planning or abortion, call Member Services at 1-888-839-9909 (TTY: 711).
For more about moral objections, go to the Provider Moral Objection section of this handbook.
If your provider has a moral objection to giving you covered health care services, they can help you find another provider who will give you the services you need. L.A. Care can also help you find a provider who will perform the service.